The new public management, looking for the universality 

One central concept in the NPM is the management by results, which is a management approach that seeks to increase the effectiveness and impact of public policies, through greater accountability of staff by the results of their management. This concept can be seen in the implementation of incentives, which derive from the idea of the best way to get something done is to provide a reward to people when they act the way we want them to.

The relevance for this topic in my career lies in the fact that this is a much debated topic by intellectuals of the area of public administration, and with respect to my future work, this is a reform that is currently applying to the State, and to continue in the future, what will be something that everyone who works in the State must know. 

This issue is related to current Chile problematic as this reform seeks, ultimately, an effective service provision by the state, which is always an important issue for society.